Privacy Policy
At XClimate, we take your privacy seriously. This policy explains what data we collect, why we collect it, how we use it, and how you can control it.
Information we collect
We collect the minimum information necessary to provide our service:
- Account information: Email address you provide when signing up for the beta.
- Health signals: Mood and energy scores you voluntarily share via text message.
- Environmental data: Air quality, UV, temperature, and humidity data from public APIs based on your general location (city-level, not precise GPS).
- Device metadata: Browser type, operating system, and screen size for service optimization. We do not collect device identifiers.
How we use your data
- Generate your personal CHR (Climate, Health, and Resilience) score
- Deliver personalized health insights and environmental nudges
- Improve the accuracy of our AI models using anonymized, aggregated data only
- Send you product updates (you can unsubscribe at any time)
Data retention
We retain your data for as long as your account is active. If you request deletion, we remove all personal data within 30 days. Anonymized, aggregated data (which cannot be linked back to you) may be retained for research purposes.
Your rights
You have the right to:
- Access — Request a copy of all data we hold about you
- Correct — Update inaccurate personal information
- Delete — Request permanent deletion of your account and data
- Export — Receive your data in a portable format
- Withdraw consent — Opt out of data processing at any time
To exercise any of these rights, email legal@xclimate.co. We respond within 30 days.
Children's privacy
XClimate is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, contact us immediately.
Terms of Service
By accessing or using XClimate ("the Service"), you agree to these terms. If you do not agree, do not use the Service.
The Service
XClimate provides an AI-powered platform that connects environmental data with personal health signals to generate insights about how climate conditions may affect your mood, energy, and resilience. The Service is currently in beta.
Beta program
The Service is currently offered as a free beta. We reserve the right to modify, suspend, or discontinue the Service at any time. Features, pricing, and availability may change without notice during the beta period.
Your account
- You must provide accurate information when signing up
- You are responsible for maintaining the confidentiality of your account
- You must be at least 13 years old to use the Service
- One account per person
Acceptable use
You agree not to:
- Use the Service for any illegal purpose
- Attempt to reverse-engineer, decompile, or extract source code
- Scrape, crawl, or harvest data from the Service
- Impersonate another person or misrepresent your affiliation
- Transmit malicious code, spam, or unsolicited communications
- Interfere with the operation or security of the Service
Intellectual property
All content, features, and functionality of XClimate — including the CHR Score methodology, AI models, design, code, and branding — are owned by XClimate Inc. and protected by copyright, trademark, and other intellectual property laws.
Limitation of liability
To the maximum extent permitted by law, XClimate Inc. is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability is limited to the amount you paid for the Service (which, during beta, is $0).
Indemnification
You agree to indemnify and hold harmless XClimate Inc. and its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of the Service or violation of these terms.
Governing law
These terms are governed by the laws of the State of New Hampshire, United States. Any disputes will be resolved in the courts of Grafton County, New Hampshire.
Changes to terms
We may update these terms. Continued use of the Service after changes constitutes acceptance. We will notify you of material changes via email or in-app notification.
Cookie Policy
This website uses a minimal set of cookies and local storage to function properly.
What we use
- Cookie consent preference (
xck) — Stores whether you accepted or declined cookies. Session-only until you accept, then persisted in localStorage. - Visit flag (
visited) — Stores whether you've visited before to skip the loading animation on return visits. Session storage only.
What we don't use
- No third-party tracking cookies
- No advertising cookies
- No cross-site tracking
- No fingerprinting
Analytics
If analytics are enabled in the future, they will be privacy-respecting (such as Plausible Analytics, which does not use cookies) and will only be loaded after you provide consent via our cookie banner.
Managing cookies
You can clear cookies at any time through your browser settings. Declining cookies on our banner prevents any persistent storage. The site remains fully functional without cookies.
Data Protection
Security measures
We implement industry-standard security measures including:
- HTTPS encryption for all data in transit
- Encrypted storage for personal data at rest
- Content Security Policy (CSP) headers to prevent injection attacks
- Rate limiting and bot protection on all form submissions
- Regular security reviews of our codebase and infrastructure
GDPR compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Our lawful basis for processing is consent (which you provide when signing up) and legitimate interest (service improvement using anonymized data). You may exercise your data rights as described in our Privacy Policy above.
CCPA compliance
For California residents, we comply with the California Consumer Privacy Act (CCPA). We do not sell personal information. You have the right to know what data we collect, request deletion, and opt out of data sharing.
Data location
Data is processed and stored in the United States. By using the Service, you consent to the transfer and processing of your data in the US.
Breach notification
In the event of a data breach affecting your personal information, we will notify affected users within 72 hours of discovery, in compliance with GDPR and applicable state breach notification laws.
Third-party services
We use the following third-party services that may process data on our behalf:
- Google Fonts — Font delivery (no personal data collected)
- Environmental data APIs — Public air quality and weather data (no personal data shared)
We do not share your personal information with any other third-party services.